Managed Services

SupportMyMac provides a series of managed services including Help Desk, procurement, support, upgrades, planning and more – designed to manage, monitor, and coordinate an organization’s complete IT requirements.
 

SupportMyMac will:

• Proactively monitor the vital signs of your network server devices
• Manage your wireless equipment, provide VPN access, and offsite backups
• Schedule monthly site visits
• Provide onsite and remote priority-level support
• Give you seamless and transparent access to hardware partners and suppliers
• Provide access to SupportMyMac’s issue tracking system 

Onsite and Remote Support

Under attractive and responsible monthly contracts, SupportMyMac offers full onsite service and support coupled with remote support, troubleshooting, and monitoring for every one of your Mac users anywhere.

SupportMyMac will:

• Provide you with onsite and remote service and support
• Support any Mac user virtually anywhere in the world through secure remote access connection