Welcome to SupportMyMac.ca!

New to the Mac? Veteran Mac User? No matter who you are, SupportMyMac is your ultimate support solution. SupportMyMac provides personalized Macintosh support, training & consulting unmatched in the Ottawa-Gatineau area. We are also members of the Apple Consultants Network.



Residential

SupportMyMac's hands-on approach to training is an effective way to develop existing skills or learn new ones. We also assist those who are Windows switchers, and are learning the subtler aspects of their Mac. No matter what your experience is, SupportMyMac can accommodate your support & training needs.

Training - Learn how to use your Mac!

  • Mac OS X Snow Leopard - Introductory & Intermediate lessons;
  • iLife '09: iTunes, iMovie, iDVD, GarageBand, iPhoto and iWeb;
  • iWork '09: Pages, Numbers and Keynote;
  • Microsoft Office 2008: Word, Excel, PowerPoint & Entourage.

On-site Support - We got you covered!

  • Configuring Time Capsule for backups;
  • Upgrading your Mac to Snow Leopard;
  • Sharing your files, printers and scanners with Macs & PCs;
  • Troubleshooting, maintenance & off-warranty repairs.

Business

SupportMyMac offers a variety of services tailored to small and medium sized businesses in the Ottawa-Gatineau region. We are passionate about delivering high quality and innovative solutions.

Professional Services

  • Server Planning, Deployment & Support;
  • Customer Relationship Management Systems (CRM);
  • Virtual Private Networking Solutions (VPN);
  • Integration to Microsoft Active Directory & Exchange;
  • Data Backup & Recovery Systems;
  • Systems Evaluations - IT Audits;
  • Service Level Agreements.

We are a member of the Apple Consultants Network. This professional network is comprised of independent IT consulting companies that provide high-quality IT professional services for Mac and mixed platform environments.

Certifications
SupportMyMac's experience and expertise demonstrated through several technical certifications guarantees a highly professional service. SupportMyMac has the following Apple certifications:

  • Apple Certified Technical Coordinator - ACTC 10.6
  • Apple Certified Support Professional - ACSP 10.6
  • Apple Certified Technical Coordinator - ACTC 10.5
  • Apple Certified Support Professional - ACSP 10.5
  • Apple Certified Technical Coordinator - ACTC 10.4
  • Apple Certified Help Desk Specialist - ACHDS 10.4
  • Apple Sales Professional